Privacy Policy & Cookie Policy

Privacy Policy

1. Introduction

Garon Park Golf (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make an enquiry, book golf or events, purchase products or services, sign up to receive marketing communications, or otherwise interact with us.

We comply with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

By using this website you agree to the practices described within this Privacy Policy.

2. Who We Are

Data Controller:

Garon Park Golf
Eastern Avenue
Southend-on-Sea
Essex
SS2 4FA

Telephone: 01702 601701

Email: info@garonparkgolf.co.uk

If you have any questions regarding this policy or how your personal information is used, please contact us using the details above. (⁠Garon Park)

3. Information We Collect

Depending on how you use our website we may collect:

Personal Information

Name
Postal address
Email address
Telephone number
Date of birth (where relevant)
Golf handicap information (where applicable)
Booking details
Membership information
Payment details (processed securely by our payment providers)
Event information
Enquiry information

Technical Information

IP address
Browser type
Device information
Operating system
Website usage data
Pages visited
Time spent on pages
Referral website
Cookie identifiers

4. How We Collect Information

We collect information when you:

Complete a contact form
Book a tee time
Join as a member
Book an event or function
Purchase goods or vouchers
Subscribe to newsletters
Enter competitions
Contact us by telephone or email
Visit our website through cookies and analytics technologies
Interact with us on social media

5. Why We Use Your Information

We use your personal information to:

Respond to enquiries
Process bookings
Administer memberships
Organise competitions
Process payments
Deliver products or services
Manage customer accounts
Improve our website
Analyse visitor behaviour
Prevent fraud
Meet legal obligations
Send marketing communications where you have consented or where we have a legitimate interest to do so

6. Lawful Basis for Processing

Under UK GDPR we rely upon one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests
Consent

Where consent is required (for example certain marketing communications or non-essential cookies), you may withdraw it at any time.

7. Marketing

If you subscribe to receive marketing communications, we may send you information about:

Golf offers
Membership opportunities
Society golf
Events
Weddings
Functions
Coaching
Competitions
Restaurant promotions
Seasonal offers

You can unsubscribe at any time by:

Clicking the unsubscribe link in any email
Contacting us directly

We will never sell your personal information to third parties.

8. Sharing Your Information

We only share information where necessary.

This may include:

Tee booking providers
Payment processors
Email marketing providers
Website hosting companies
IT support providers
Professional advisers
Government authorities where legally required

All third parties are required to keep your information secure and confidential.

9. International Transfers

Some of our service providers may store information outside the UK.

Where this occurs we ensure appropriate safeguards are in place, including:

UK International Data Transfer Agreement (IDTA)
UK-approved Standard Contractual Clauses
Adequacy Regulations

10. How Long We Keep Information

We only retain personal information for as long as necessary.

Retention periods vary depending on the purpose, but generally include:

Customer enquiries
Booking records
Membership records
Financial records
Legal documentation

Some information must be retained to comply with tax, accounting and legal requirements.

11. Security

We use appropriate technical and organisational measures to protect personal information, including:

SSL encryption
Secure hosting
Firewall protection
Restricted staff access
Password protection
Regular software updates
Secure backups

Although we work hard to protect information, no internet transmission is completely secure.

12. Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request portability of your data
Withdraw consent
Complain to the Information Commissioner’s Office (ICO)

Further information is available from:

https://ico.org.uk

13. Children’s Privacy

Our website is not intended to knowingly collect information from children without appropriate parental or guardian involvement where required.

If you believe a child has provided personal information without appropriate consent, please contact us and we will investigate.

14. Third Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.

15. CCTV

CCTV operates across parts of Garon Park Golf for:

Crime prevention
Public safety
Protection of staff
Protection of visitors
Protection of property

Images are retained only for as long as necessary and may be disclosed where legally required.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always appear on this website together with the effective date.

17. Cookie Policy

Our website uses a combination of first-party and third-party cookies to provide functionality, improve performance and help us understand how visitors use our website. Some cookies are essential for the website to operate, whilst others are only used with your consent.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off.

They include cookies used by:

WordPress
WooCommerce
Cookie consent management (Complianz)

Cookie	Purpose	Duration
wordpress_test_cookie	Checks whether cookies can be stored	Session
wordpress_logged_in_*	Maintains logged-in sessions	Session
wp-settings-*	Stores user preferences	1 year
wp-settings-time-*	Stores user preferences	1 year
wp_lang	Stores language settings	Session
wpEmojiSettingsSupports	Supports emoji display	Session
cmplz_functional	Stores cookie consent choices	365 days
cmplz_preferences	Stores cookie preferences	365 days
cmplz_statistics	Stores analytics consent	365 days
cmplz_marketing	Stores marketing consent	365 days
cmplz_banner-status	Records whether the cookie banner has been dismissed	365 days
cmplz_policy_id	Stores policy version accepted	365 days
cmplz_consented_services	Stores consented third-party services	365 days

Website Analytics Cookies

Subject to your consent, we use Google Analytics to understand how visitors use our website.

These cookies collect anonymous information including:

Number of visitors
Pages visited
Time spent on pages
Device type
Browser
Traffic source

Cookies used include:

Cookie	Purpose	Duration
_ga	Distinguishes visitors	2 years
ga*	Stores session state and page views	1 year

Google’s Privacy Policy can be found here:

https://policies.google.com/privacy

Marketing Cookies

With your consent we may use marketing cookies to measure advertising performance and improve the relevance of our advertising.

Our website currently uses services from:

Facebook / Meta
Instagram (embedded content)
Google Fonts
OptinMonster

Marketing cookies detected include:

Cookie	Purpose	Duration
_fbp	Facebook advertising and visitor tracking	3 months
_fbc	Tracks advertising campaign referrals	2 years
fr	Advertising delivery and measurement	3 months
xs	Facebook login session	3 months
act	Logged-in Facebook users	90 days
c_user	Facebook user identification	30 days
datr	Security and fraud prevention	2 years
sb	Browser identification	2 years
wd	Screen resolution	1 week
csm	Fraud prevention	90 days
actppresence	Browser activity	Session
omWpApi	OptinMonster campaign management	Varies

These cookies are only placed where you have agreed to marketing cookies.

Google Fonts

Our website uses Google Fonts to improve the appearance and consistency of typography.

When fonts are loaded your IP address may be shared with Google.

WooCommerce Cookies

If purchases or online bookings are made through our website, WooCommerce uses cookies to:

Remember basket contents
Remember recently viewed products
Maintain checkout sessions
Improve shopping functionality

These cookies are essential for online purchases.

Embedded Social Media

Some pages include content from:

Facebook
Instagram
YouTube (if applicable)

Viewing this content may result in cookies being placed by those providers after consent has been given.

Managing Your Cookie Preferences

When you first visit our website you will be asked to choose which categories of cookies you wish to accept.

You can change your preferences at any time by clicking the Cookie Settings link available on the website.

You may also delete or block cookies through your browser settings. Please note that some parts of the website may not function correctly if essential cookies are disabled.